Raymour & Flanigan Furniture and Mattress Store

Do not recommend * 3/10/26- Nope no credit was issued so definitely not worth the hustle and stress to buy anything from this company or location. Hindsight, shady practice all together, zero professional courtesy zero accountability and absolutely a nightmare of wait time to get a rep on the phone from the branch and credit department. Do not apply for their in house credit, you will never find a person to talk to again. Will stick with macy’s. Disappointed! —————————————————————— update: 2/2/26- Store manager assured a credit and apology was given. Waiting on credit towards full paid balance.

William is a great salesman. He took his time showing and testing several couches to find the best one for my husband and I. I recently had hip surgery and wanted to be sure that I could get up from the couch without a problem. Would recommend this store to everyone. We have bought other furniture from them in the past. Thank you.

My wife and I recently purchased the Quinton 4-Piece Sectional with the ottoman and the Alexander Dining Room set from Raymour & Flanigan, and we couldn't be happier with both the furniture and the entire experience. Our sales associate Danielle was absolutely fantastic. She stayed on top of everything — she kept us informed every step of the way. If you're shopping at Raymour & Flanigan, ask for Danielle — she made the whole process seamless and enjoyable. We'll definitely be back for future purchases!

Had a great experience working with Jason G for the new couch we recently purchased. He was friendly and pleasant, not pushy at all. Helped us explore our options for financing, too. Super communicative and proactive when our couch needed to be delivered with two dates. Would definitely work with him again and recommend to others! Thanks Jason!

I purchased 3 nightstands with built-in electrical outlets from the Raymour & Flanigan Farmingdale location. When the unit was first plugged in, it caused power loss in the room and sparking at the outlet. Raymour & Flanigan later returned to inspect the product. During their inspection, their representative plugged the unit in again and a second outlet sparked. I had to get the electrician again to come and repair. The outlet was opened afterward and burned internal wiring was found, confirming electrical damage and a fire hazard. These outlets were all in working condition before with multiple things plugged in and we never encountered any problems. As strange as this all sounds, we were puzzled as well that this nightstand can cause damage this way. After the first repair of the outlet wires, we tested the other 2 nightstand and they were in working condition except for the faulty one which they came to inspect and caused another outlet wires to burn. Despite this they are refusing to cover $1000 of electrical bill and they will not acknowledge the second sparking incident in writing as per customer manager Jason J. This was a frightening experience involving electrical damage inside my home. I am sharing this so others are aware of the potential safety risk and how it was handled. Raymour & Flanigan’s customer service manager, Mr Jenkins, doesn’t care about customer SAFETY. Their customer service has low ratings and I now see why. They are willing to exchange my nightstand however I would like to exchange the night stand at their warehouse and have them plug in the faulty one at their facility to see how it goes and I could test my exchange there along with a compensation for my electrical bills.