Sleep Number

If you’re thinking about buying a Sleep Number bed, I highly recommend asking for Alisha at the Harker Heights location! I first stopped by in November 2025 just to try out the beds with absolutely no intention of buying one that day. From the very beginning, Alisha was incredibly knowledgeable, patient, and never once made me feel pressured. Instead, she would occasionally text me whenever there was a good promotion, simply keeping me informed without being pushy. When the Fourth of July sale came around this year, she reached out again and provided several different quotes based on what I was looking for. My husband had never tried a Sleep Number bed before, so we went back to test them together. We originally thought we’d purchase a more budget-friendly model, but after trying them side by side, we realized the Comfort Next Luxe Flex King was the right fit for us. It cost more than we had planned, but as we’ve gotten older, we’ve learned that you really can’t put a price on a great night’s sleep. Alisha made the entire experience enjoyable from start to finish. She answered every question we had, explained the differences between the models, and truly wanted us to find the bed that was best for us not just make a sale. Thank you, Alisha, for your patience, professionalism, and excellent customer service. We couldn’t be happier with our experience!

We felt genuinely welcome. Alisha was very professional and at the same time treated us like old friends. She was very thorough and explained all the details about the the beds in a way that was easy to understand. She was very sensitive to our health and medical needs therby helping us to select the bed that best suited out needs. We will be sure to recommend her to anyone who we know that is looking for a new bed. D. Lambert

What an outstanding experience. Alisha, the store manager, is impressively knowledgeable about all products as well as the physiological impact on you as the customer. Additionally, Alisha, and the entire staff are extremely friendly and welcoming. I never felt pressured to buy, but rather informed as a potential customer. She ensured all questions were answered and allowed me to exeperiment with each bed. She dis not hover or pressure me, but wanted to ensure an understanding of me as a customer and what my sleep needs were. From She she perfectly matched my requirements. I am a first time sleep number customer, but can say if you want to feel valued and informed on what is best for you, simply ask for Alisha. Excited to receive our new purchase.

Alisha and her team at Sleep Number were amazing! We had an issue getting approved for the 0% special financing rate after recently moving back to the United States from Germany, where we had lived for the past 10 years. Even though my wife and I have excellent credit, the bank was unable to verify our information for some reason. What could have been a very frustrating experience was made much easier thanks to Alisha and her team’s professionalism, patience, and outstanding customer service. They went above and beyond to help us every step of the way. Their commitment to taking care of us impressed us so much that we decided to purchase the bed with cash instead. Excellent customer service still matters, and Alisha proved that. Thank you again for all your help! — The Mendozas

My sales associate Alisha was very professional, helpful and had a positive attitude. All the sales associates at the store were extremely supportive and helpful! Alisha showed us all options of beds and we left purchasing the C360 Smart bed and headboard. We currently own a sleep number P5 and I want to upgrade to this model. Our overall experience was exceptional! Thank you Alisha for your support, you were awesome!!