Kennewick, WA
Sleep Number offers a range of sleep products, including mattresses, bases, bedding, pillows, and furniture. They provide a 100-night trial, a 10-year limited warranty, and design their products to last 25 years. Their mattresses are tested 2.5 times longer than the national standard to ensure long-term durability.
Up to 20% off mattresses
Estimated price positioning for this store
Real Google reviews from nearby shoppers
Average rating 4.4 · 93 reviews
Last updated Jul 20, 2026
Excellent experience! Holly was a terrific sales person and I am so glad she helped me. Buying a bed this expensive was not something I was ready to do, but Holly gave me a Veteran’s discount that brought my payments way down. The bed was delivered and setup fast and all my questions were answered. The wife and I love our Sleep Number bed!
View on GoogleKristine at Customer service was absolutely lovely. She listened to my concerns and I appreciated that I was heard about my experience. I highly recommend Kristine at Customer service. She is truly a great asset to sleep number. Thank you so much Kristine so so much. Thank you very much for helping my wife gina
View on GoogleDavid was great from start to finish!! He listened to our needs and was VERY knowledgeable about all of the different beds and their features, as well as which beds would accommodate our health needs and budget. Had us take the time to try out a few beds which I was grateful for because they were all so different in comfort etc.. What will be most memorable out of our experience was that he was SO patient with our fussy toddler during our shopping time, made us feel like we were family. Will surely recommend this business and especially for our friends/family to ask for David. So happy with our overall experience and cannot wait to receive our purchase(:
View on GoogleThank you Kristine at Customer Service who helped me out. Very thorough and compassionate. I highly recommend to go with Kristine at Customer service. She is so great. Very knowledgeable about the sleep number beds.
View on GoogleAttention do not come here! It was a complete waste of time I came in looking for To see if the store had some items that I wanted in stock when I got there, I was not the only customer and there was a couple ahead of me. I waited for the customer service rep for 20 minutes before he acknowledged me and asked me what I would like Only as I was walking out of the store. I explained that he didn’t have the items in stock that I wanted so I was leaving when I told my items When he had them in stock and that he’s working in between customers and he’ll be right with me. After waiting for another 15 minutes, the Customer Service Rep continue to fail to Get the items that he said he had for me. So I Left to go to the mall to go search for other items Back the second time, he asked me if I had found what I needed and I explained yeah and he still did not help me. After leaving for a second time, I came back to see if there was another store rep there, And explain to them that items that I was searching for and Apparently, they didn’t even have the items in stock. This was a complete waste of time and I could’ve left an hour and a half ago, but instead this jerk refused to provide decent service Claiming that they had items in stock that they didn’t have. Ultimately, if you’re gonna get the items from the store Because they have such a small stock of items here.
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