Mattress Firm Clybourn Galleria in Chicago - Reviews, Hours, & Deals

What Your Neighbors Say About This Mattress Store

Average rating 4.9 · 491 reviews

Last updated 4/17/2026

Rachael Y· 5★ · 4 months ago

We had an amazing experience with Jackie at Mattress Firm! She was incredibly knowledgeable and patient, showing us a wide range of mattresses, bed frames, and pillows to help us find the perfect fit. Jackie made the whole process fun and stress-free, even joking with us about our Purdue vs. IU rivalry, which really made the visit memorable. Her friendly personality and excellent customer service made all the difference. We highly recommend asking for Jackie if you’re shopping here!

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A Smith· 5★ · 2 months ago

Deandre was great! I was promptly greeted by him when I walked in and told him what I was looking for. The very first mattress he suggested was the one I ended up purchasing. He gave me time and space to try out other mattresses - truly excellent salesperson! Excited for my beautyrest black!

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Jerry Nelson· 5★ · a month ago

Deandre was very nice and courteous. He was knowledgeable about all the different mattresses. He was able to guide me to the right one for my needs. Thanks for your professionalism.

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Jeffrey Fredenburg· 5★ · 4 months ago

The staff were so kind and helpful, would highly recommend this store to everyone. Paulina and Deandre patiently answered all of questions. We went there to look and compare mattresses, but ended up buying a really nice tempurpedic mattress and base. We are very happy. There was another family there with a 14 month old daughter, she was of course running around and excited by everything. The staff were very understanding. Great selection of mattresses, great staff, great store!

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Allison Stockwell· 5★ · 5 months ago

I found shopping online for a mattress for the first time in 13 years to be overwhelming and decided to stop into Mattress Firm while running errands. Paulina greeted me and the customers she was showing out commented to me that “she’s the best!! The BEST!” They were 100% right. We went through my preferences, their own mattress matching test, and then she narrowed down the choices for me and explained why. She gave me tips for best practices when testing a mattress, and patiently waited for me (insisting I spend as much time as I could laying on each) to make my assessments. She knew everything about every mattress in the store and the companies that make them, she was knowledgeable about other brands that are popular online, and she stayed objective until it was really time to decide and I asked her opinions. She explained all of the purchasing options in detail, the policies on the mattress, frame, and those of the store, and overall just made the process simple and stress-free. Her coworker Joanne was there as well and weighed in with some personal feedback that also helped me. Overall, shopping with Paulina and Mattress Firm was exactly the kind of experience everyone should have when making such a big purchasing decision. I’ve referred a few friends and will continue to do so. I ended up choosing the movable frame with al the features that track sleep quality and I’m astonished to see that it’s as accurate as my watch and phone apps without being connected to anything more than the mattress. In fact, I’ve already learned a lot from the app (eg that I sleep an average of 13 additional minutes and get more deep sleep on days when I’ve exercised) and am so happy I went for the higher-tier model. I purchased the Tempurpedic Luxebreeze in medium-hybrid and am still assessing it but love it so far (and love knowing for a small fee I can swap it out after 30 days, per their policy). I’m 5’9 and 135 lbs and it feels firmer than what was in the store but she warned me that might be the case and there’s a period of “settling” that the mattress will go through. It might be a tad too firm for someone with my body weight but I love the cooling and overall feel so far, even if I trade it in for the softer model. Please go see Paulina at Mattress Firm on Clybourne if you’re mattress shopping- she’ll make sure you have all the info you need to make the best choice without any pressure!

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Mattress Firm Clybourn Galleria

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