Mattress Firm Scarborough in Scarborough - Reviews, Hours, & Deals

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Average rating 4.9 · 560 reviews

Last updated Aug 14, 2026

Patricia Drake· 5★ · 2026-02-01T19:46:50.958360849Z

We just purchased a brand-new mattress and had an excellent experience from start to finish. Spencer, the store manager, was absolutely awesome—knowledgeable, patient, and genuinely helpful without any pressure. He took the time to answer all our questions and made sure we found the right mattress for our needs. The whole process was smooth and stress-free. Highly recommend both the store and Spencer!

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L Dionne· 5★ · 2026-06-06T22:20:01.529551978Z

Wonderful experience, Spencer was super friendly, listened to my needs and helped me select the best bundle to meet my needs. I have purchased a mattress from them before. The crew that delivered it were very efficient, swapped out the old, collected all the packaging and took it with them. Reasonable price. Highly recommend.

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Molly McGuire· 5★ · 2026-05-12T23:47:16.474946218Z

Spencer is extremely knowledgeable and made what could have been an overwhelming experience, completely stress free. He truly goes above and beyond and his service is unparalleled -- he called the warehouse to request they stay open a few minutes late so that I could pick up my mattress the same day, as I was in the process of moving. He knew exactly what questions to ask and paired me with the perfect mattress and pillows -- I am now getting the best sleep of my life! I highly recommend this location and Spencer, specifically.

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tammy joy warner· 5★ · 2026-03-28T21:02:15.295993402Z

Great customer service! Spencer was GREAT! One of the best salesman we've encountered. He really went above and beyond expectations and took his time showing us mattresses and letting us lay down on them and try them. Would give 10 stars if we could. Thank you Spencer and Mattress Firm for a great and totally pressure free experience!

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Donald DiRisi· 5★ · 2026-05-24T21:29:53.007056903Z

My wife and I went in to the store with the intention of purchasing a mattress around $1000-$1500. The sales associate, Thomas, took the time to explain the Tempur-pedic mattress, and my wife and I came out with a better understanding in knowledge as well as identifying our comfort with the mattress. We ended up spending more, but it was very well worth it. The finance program was very palatable. We are very pleased with Thomas and how he helped us choose our mattress.

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