Relax The Back

We just moved to Charlotte and needed a new mattress. We had an eye on Casper but wanted to touch and feel them before committing to a mattress that will be with us for years to come. We accomplished that with the help of Nathan. Casper happened to have a promo and Nathan was able to match the promo prices we would have paid on the web site for the bundle of mattress, protector and pillows. Great personalized services. Highly recommended!

An excellent shopping experience! Very professional, knowledgeable, and genuinely nice people. We were in the market for a Palliser recliner. Although Relax The Back did not carry the model we needed, Nathan requested and received approval from his Home Office to order the chair the same day. We had a small hiccup when the White Glove Delivery Team accidentally cut the power cord for the footrest. Dan immediately ordered a replacement power cord for us and the manufacturer sent it to our front door. We highly recommend the Relax The Back Team!

The owner or the chair they both were pretty impressive. Please go see Nathan. He explained every feature of the various chairs. They have so much more than massage chairs. Mattresses, alternative muscular devices to stretch the body. Recliners for the house and pillows! Bottom line. You get what you pay for $. Worth every dime and the customer service no price on it!

This isn’t our first visit to Relax the Back Charlotte but first time leaving a deco. we just want to let people know not only about the great products but also the exceptional service we continually receive. We have purchased two zero gravity recliners and most recently the message chair. Thank you Nathan for your quick responses and over-the-top customer service. We appreciate it.

Great price and service. Love my new massage chair