Butler, PA
The Original Mattress Factory offers a variety of mattresses and related products, emphasizing quality and customer satisfaction.
Current offers include special financing options and a satisfaction guarantee.
Estimated price positioning for this store
Real Google reviews from nearby shoppers
Average rating 4.3 · 24 reviews
Last updated Jul 18, 2026
Happy with my experience with Michael and Jonathan at the Butler location theu were both pleasant and helpful during the purchasing process. Chris and Terrell who delivered the mattress were professional, efficient, and informative. Excited to sleep tonight.
View on GoogleI would never buy from this company. My parents decided to purchase the mattress they tried in the show room even though they were not sure about it. They were told if they don't like it they can always exchange it. They have non instock in the store so they drove to Pittsburgh to pick up at the warehouse. The very first night & very first hour they laid on it, they said it was entirely to hard it felt like sleeping on a box spring, at one point they got up to look and make sure it was even a mattress. They ended up going to the spare bedroom to sleep cause it was to hard hurting their backs. The very next morning went back to the store to see about returning it did not work out . They were told they do not return them, once you buy it, it's yours to keep. They asked about exchanging. They said they could exchange for a different one only 1 time & there would be a restocking fee they would have to pay. And they would have to pain the extra for the mattress they pick out. They said it felt nothing like the display. They even tried display again and it felt softer. They were told the displays are broken in and will feel different & they change the mattress on display every few months. So basically in a few months of using the mattress it will feel different from when you buy it. They obviously don't stand behind there products, if you are not satisfied after one night of a few hours of laying on it , that's the first sign of what kind of company they run. So buyer beware, if you buy from them you better make sure it's what you want cause you are stuck with it. After wasting money there, they found a mattress 100× better on sale at Boscovs , with a warranty & a guarantee that if they were not satisfied they could bring it back. Since their purchase, they have heard from many other people that , Original Mattress Factory, is not all they are cut up to be. So know my parents have to find someone who wants to sleep on a new mattress that feels like sleeping on a board
View on GoogleWe started to consider a new mattress in November but didn't get around to making a final decision till February. The salesmen were always courteous and treated us like it was it was our first visit to the store. There was absolutely no pressure whatsoever; AND we love our new mattress.
View on GoogleAfter searching and shopping for exactly what I wanted it was getting very frustrating due to pushy uneducated salesman, I stopped at The Original Mattress Factory in butler. Within a short time I realized I was at the right place. The salesman was interested in what my needs were and how he could fulfill them. Rather than a fake sales pitch. I walked out of the store satisfied and pleased to know I have a honest store to return to in the future. That has been over fifteen years ago. I purchased many mattresses since.... Brandon
View on GoogleAfter searching far and wide for a king mattress I finally found these guys. Great product and no games. Their price is what it is...always. Other places play the shell game, but not here. Our bed(s) is awesome. The beds is because we ended up getting twin longs to go on our king box frame. This way the wife and I got exactly what we wanted. Been sleeping awesome ever since. The OMF are by far the best that I found anywhere and they are local. The price was great and the service has been excellent.
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