Charlotte, NC
The Original Mattress Factory offers a variety of mattresses and related products, emphasizing quality and customer satisfaction.
Current offers include special financing options and a satisfaction guarantee.
Estimated price positioning for this store
Real Google reviews from nearby shoppers
Average rating 4.2 · 101 reviews
Last updated Feb 19, 2026
My experience here was great! Very pleased with the bed and the people the people all the people, go buy some cheesy bed somewhere else if you wanna but I would have driven across the whole us to avoid that if I had to, life is good!
View on GoogleThe absolute best quality mattresses and boxsprings money can buy. I had to come back after memory foam and a Walmart boxspring left me with back pain. Great, helpful staff and a mattress for every sleeper.
View on GoogleI was impressed by the excellent customer service. Alma was courteous, professional and knowledgeable about the different types of mattresses they offer.
View on GoogleFrom start to finish, this purchase was such a smooth process. From the employee in the store to the delivery guys, all of them were so kind. And the emails/texts to update me along the way were much appreciated. This is my 3rd purchase from Original Mattress over last 20 years. Great place to buy from!
View on GoogleFrom the saleslady and gentleman selling the matress was a wonderful experience. Kirby am& Antonial were so very courteous and professional. Joy to welcome them into my home. 10+ rating.
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