Ashley Store

Impressed with the quality of the furniture! We got a great deal as part of an early Black Friday promotion. It was easy to purchase and delivery/setup was reasonably priced. We noticed a problem with a drawer the day of delivery; within 2 days, a technician was scheduled to come repair it. Overall, we experienced great customer service and are very happy with our new furniture!

We were more than pleased with the service we received from Sarah at Ashley’s in Miamisbuy , Ohio. Our purchase was perfect and delivery right on time as promised! So happy. CJS

My experience at Ashley Furniture was excellent thanks to Laura, my salesperson. She was so helpful, offering great suggestions and never making me feel rushed. Her friendly attitude and professionalism made the whole process smooth and stress-free.

Such a poor experience with this location. We purchased a sofa (payed in full) and it was scheduled for delivery last Thursday afternoon. Their crew came and stuffed the sofa through the door at an impossible angle and said that they “couldn’t fit it”.. we have an average size house door and the sofa we have currently is the same size if not bigger that Bob’s delivery got through no issues. Their crew did not attempt any other angle, no attempts to make adjustments to the sofa to fit easier.. they stopped trying after approximately 2 minutes according to my door cam. We were told we’d get a call about what we wanted to do but while i stepped away to take the call, the crew put my sofa back in their van and drove off ! I went to the store to figure out where my sofa was and they informed me if was sent back to the facility and that they could reschedule delivery.. so we rescheduled for this Monday. Today I get a call informing me the crew marked the sofa as “undeliverable”. I told the worker I still wanted the sofa I paid for and that I would put it in myself, their response was that they refunded the money without me expressing that’s what I wanted… so now we are left with no sofa despite already paying for the sofa and delivery. If you are planning to purchase a sofa I would absolutely not recommend this location. We have since repurchased our couch from another Ashley location in Huber and the manager there made the process a complete breeze!

I had a great time shopping today with my daughter. Lot of nice things to choose from. I was looking for a couch or sectional and I found one. I also got tables and lamps with the help of a very nice employee name Mark. He was very helpful plus a good sense of humor. So thank you Mark for all your help, it was greatly appreciated.