Ashley Store

I spent a considerable amount of money with Ashley to start furnishing my new condo. My furniture was delivered (white glove service) on Aug 9th, a couple days after my closing date so perfect timing. When the delivery showed up everything was in good order except for my bed. It was missing the slats. My best option was to get the part ordered and schedule a tech to come back to complete the job. Fine. I had to wait several weeks for the part but finally it came in and was supposed to be completed Sept 12th. The tech arrives and tells me I’m missing more pieces and leaves. I call customer “care” about next steps but I was told they hadn’t heard from the tech and would get back to me so nonchalantly and unconcerned. I finally called back, spoke to someone in customer care advising they would have to order the part. I went up to the store to see what I could do to expedite delivery. There is nothing unfortunately, maybe swap out the bed for a comparable one and wait for delivery. As of today, Oct 12th 2025, I am still waiting on the part and for my bed to be put together (white glove service!). No offers of discount for the inconvenience or anything like that. I’m still in the process of furnishing my place but looking for alternatives to Ashley. Unfortunately they’ve acquired Colders….

Earlier this year, we decided it was time to replace our living room couches. We visited a few furniture stores but didn’t enjoy how pushy some of the sales reps were. Our final stop was Ashley’s, where we were greeted by Alyssa, and she was absolutely wonderful to work with! Alyssa took the time to listen to what we were looking for, showed us several great options, and made thoughtful suggestions that perfectly matched our style and space. We purchased our new couch set in June, and it was delivered just before the 4th of July, everything went smoothly, and we couldn’t be happier with our choice. Thank you, Alyssa, for your professionalism, patience, and great eye for design! We highly recommend working with her and the Ashley’s team if you’re shopping for new living room furniture.

I move into my new place with my wife in less than a month, and the stress of not having furniture yet was killing me. A buddy of mine recommended for me to go to Ashley, and it was the best decision we ever made. I worked with the same sales rep as my buddy, Danny Saed. We told him our budget, and he was able to work with it with no issues. He went through every piece of furniture in depth, and showed us inventory based on our preferences. Will definitely be back if I ever need more furniture

Wonderful experience! I’d 100% recommend my consultant Carvelle to friends and family. He was very helpful and thorough I will definitely comeback to get more furniture from him!!

Amazing experience at Ashley furniture. Laren was so helpful, talking through what we were looking for and giving great suggestions. Such a stress free time buying our new couches and we can’t wait until they arrive! Can not recommend enough. Will be back for more furniture needs!