Mattress Firm Upper East Side in New York - Reviews, Hours, & Deals

What Your Neighbors Say

Real Google reviews from nearby shoppers

Average rating 4.9 · 764 reviews

Last updated Jul 3, 2026

Joseph Conley· 5★ · 2025-12-08T00:36:16.880691776Z

We had a fantastic experience working with Elijah at Mattress Firm. He was incredibly knowledgeable, helpful, and genuinely friendly. What stood out most was that he didn’t try to push the most expensive mattress—he focused on finding the right one for us. His guidance and honesty reminded us why it’s worth going into a store in the first place. Highly recommend Elijah if you’re looking for a great mattress-buying experience!

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Chloe Yates· 5★ · 2026-05-15T20:43:06.350332868Z

Anthony was so helpful and knew exactly what I was looking for! It's my first time looking for a mattress that actually meets my sleep needs, and he described everything in understandable terms and was so patient and accommodating. I'll definitely come back for any future bed/sleep purchases! 100% recommend this location.

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Aaron Weber· 5★ · 2026-04-19T05:57:55.924150430Z

Elijah was a terrific sleep expert. He helped my wife and me find the Purple Rejuvenate mattress, which felt perfect for us but was originally out of our budget. Elijah worked with us, got us a discount, and put together an amazing deal that made it possible. We’re incredibly grateful. He’s a true professional, and it shows — he made the whole process easy, personalized, and pressure-free. You can tell he really cares about matching people with the right fit, not just making a sale. Thanks to Elijah, I’m taking my sleep game up 10,000%!

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Yong Ju· 5★ · 2026-04-26T22:08:03.397277909Z

From the moment we walked in, Anthony recommended a mattress that perfectly fit our needs. He was incredibly kind and took the time to explain everything in detail. We’ll definitely come back to him the next time we need a new mattress. Looking forward to sweet dreams on our new bed!

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Jeanne Houmis· 5★ · 2025-10-02T16:11:24.655283936Z

I had such a good experience at this mattress firm location and would definitely recommend shopping with them! I had the pleasure of working with Taylor who was extremely helpful and kind. She took time to show me all of the options in my price range and answered all of my questions. She was also very thorough when going through the return and shipping policies. One item that I wanted was not in stock and she price matched an alternative for me which was extremely nice. They also delivered my mattress and box spring the next day of my purchase which was awesome! The delivery team was very quick and professional as well. Five star experience all around!

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