Sleep Number

Absolutely outstanding customer service! I had the pleasure of working with Irfan Wahid at the Sleep Number store who truly went above and beyond. From the start, he was incredibly patient, informative, and never once made us feel pressured into buying. He took the time to explain every feature and benefit of the Sleep Number bed in detail, and made sure all of our questions were thoroughly answered. What really stood out was how he based his recommendations on a quick sleep test we did, tailoring the options specifically to our needs instead of just trying to sell us the most expensive product. It’s clear that he’s committed to providing the right solution, not just making a sale. Even while we were finalizing our transaction, I noticed him treating other customers with the same level of care—whether they were just exchanging items or simply browsing. That showed me this person genuinely values customer satisfaction and is focused on providing an excellent experience for every client. If you’re considering a Sleep Number bed, I highly recommend visiting this location and working with Irfan. You’ll be in the best hands!

We visited the Newark location and was greeted by Rashiid who was very friendly and knowledgeable. He was able to help us pick the right mattress for us after many years of trying to find one that was prefect. What I appreciate most is that he was very honest on what bed would fit our liking without trying to upsize us. It was not about getting a commission but rather helping us out to find the perfect mattress. Overall we had a wonderful experience and definitely will be returning to the store for future purchases down the line.

I had the pleasure of working with Mecka at Sleep Number, and she was absolutely phenomenal. She took her time [2hrs] to walk me through every option with patience and deep knowledge. I never felt rushed or pressured, just genuinely supported in making the right choice for me. Thanks to her, I left confident and excited about my purchase. I’ll definitely be back to see her again. Highly recommend!

Just bought my second Sleep Number bed from the Newark store—such a smooth and enjoyable experience! Huge thanks to Irfan Wahid for the outstanding service. Can’t wait for delivery—Sleep Number continues to be my top choice for quality and comfort!

Very knowledgeable. Rashid W. handled the sales transaction very personally & guided us through different product options. Would recommend him & this store if anyone considers buying sleep number products. Their followup text/email process was spot on accurate.Rashid is a professional salesman and knows how to please his customers.