Tempur-Pedic Flagship Store in Birmingham - Reviews, Hours, & Deals

What Your Neighbors Say About This Mattress Store

Highly Recommended

Average rating 5 · 255 reviews

Last updated 8/24/2025

Issac H· 5★ · 3 weeks ago

Steve was an amazing host for us today. Had quite a lot of knowledge and let us try quite a few pillows before landing on the one we liked! He even said if I fell asleep he wouldn't wake me! Thanks again to Steve for the experience! The store itself is also gorgeous!

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szlankanka szlankanka· 5★ · a year ago

I recently visited the Tempur-Pedic flagship store and I must say, it was an incredible experience! The store had a wide range of luxurious and comfortable mattresses and pillows to choose from. The moment I stepped in, I was greeted by the friendly staff who guided me through the various options available. However, what truly stood out was the exceptional service provided by Amy, one of the customer service representatives. She was extremely knowledgeable about the products and took the time to understand my specific needs and preferences. Amy patiently answered all my questions and helped me find the perfect mattress that suited my comfort level and sleeping habits. Not only did Amy provide valuable insights, but she also went above and beyond to ensure I had a comfortable and enjoyable shopping experience. Her professionalism, friendliness, and dedication to customer satisfaction were truly commendable. I am extremely satisfied with my purchase from the Tempur-Pedic flagship store and I cannot recommend it enough. The quality of their products combined with the outstanding customer service, particularly from Amy, made it a memorable and worthwhile visit. If you're looking for a top-notch mattress and exceptional service, I highly recommend visiting the Tempur-Pedic flagship store and asking for Amy.

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Dora Pavey· 5★ · a month ago

they helped me pick out perfect pillows to help with my neck pain & we’re super sweet and helpful!

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Natilie Hoggle· 5★ · 4 months ago

Angela at the tempur pedic at The Summit was absolutely wonderful! She helped us decide between 4 different mattresses we were looking at and was never pushy trying to get us to buy. Great experience buying such a big purchase!

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Amanda Aune· 5★ · a year ago

Amy was so helpful. I came in with my two little girls and she was so accommodating while I looked around with them. I came back later to purchase the mattress with my husband and she was very patient as we went through all of the options. I can't wait to get our new bed.

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