Cincinnati, OH
The Original Mattress Factory offers a variety of mattresses and related products, emphasizing quality and customer satisfaction.
Current offers include special financing options and a satisfaction guarantee.
Estimated price positioning for this store
Real Google reviews from nearby shoppers
Average rating 4.3 · 32 reviews
Last updated Aug 24, 2026
Helpful and informative staff, not pushy at all. They have a simple strategy for selling mattresses that really eliminates the tricky salesman games, and makes it easy for the consumer to understand their options and find exactly what they want. I was very impressed with my experience.
View on GoogleThe salesperson was very helpful and non-pushy, and the layout of the store is logical and simple. I was able to find what I wanted in about 20 minutes. The delivery was extremely prompt! They showed up 7 minutes into the 3-hour window in which they promised to arrive. The delivery people were also courteous and clean, and assembled the bed quickly (mattress and everything arrived in good shape, as well).
View on GoogleWe needed a mattress so badly. Walked in on a Saturday and was greeted by Greg. He was very helpful, NOT pushy and VERY accommodating. They really are very careful during Covid restrictions as well. We decided on a mattress but decided to add edge pieces to help with long term break down so we had to wait 2 weeks since they build those into them. We picked it up from their warehouse this past Saturday and am so happy with product and total experience. FINALLY a good night sleep. Thanks to all at The Orginal Mattress Company.
View on GoogleI had an excellent experience at the OMF store that I visited. The salesperson (Scott) was friendly and knowledgeable about the various mattresses the store carries. He was able to match me with the perfect mattress and I'm finally getting some decent sleep. I would recommend OMF to my family and friends.
View on GoogleWe have purchased 4 mattresses from Original Mattress over the years. It's what we recommend when our friends tell us they are shopping for a new mattress. We wouldn't go anywhere else. The customer service is fabulous. And the mattresses are awesome!
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