Queen City Homestore in Winston-Salem - Reviews, Hours, & Deals

What Your Neighbors Say About This Mattress Store

Average rating 4.8 · 632 reviews

Last updated 2/13/2026

Lisa Davis· 5★ · 2 months ago

My purchase with JC was quick and easy. He showed me the brands of over the range microwaves I was interested in. The paperwork for the purchase, a rebate, delivery and set up was explained. The installers that came (on schedule) to install the microwave did a great job. They even cleaned up the area after they were finished. It was a quick process, removing the old microwave, installing the new one and hauling it away. I was very pleased with overall process.

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Jason Joy· 5★ · 2 months ago

I recently moved to the Winston-Salem area and was in need of a washer & dryer. I saw television ads a few times for Queen City and decided to check them out in lieu of the big box stores. Mr. J.C. Winkler showed me several options around my price point and was very knowledgeable about their products. The delivery and installation was fast, professional, and with good communication throughout. This is definitely the type of no-hassle, friendly experience that generates loyal customers.

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Mark Kellam· 5★ · a month ago

From the time we walked through the door for the first time until we waved goodbye to the delivery guys, everything was top notch. Excellent selection of appliances combined with outstanding customer service - including price match policy - and smooth delivery on top of that has made QC our go to place for appliance shopping ! Mr Winkler was fantastic to work with. Never again will we shop "big box" stores for appliances! Personalized service, great price and selection...all far exceeded expectations.

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Rosemary Hinkle· 5★ · a month ago

We were very impressed with Joe. We called in advance, told him what kind of double oven was needed since ours quit working. When we got there he had 2 ovens in stock that would fit the hole and helped us decide which would suit us better. We appreciate his efforts and help. We'll definitely go back to Queen City for our next appliance need.

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Rena Smith· 5★ · a month ago

I was impressed by how quick and easy the shopping was with JC as a sales person and I can’t sleep on the affordability of this store. If you are looking for appliances or even furniture give them a try. Bought on Friday washing dishes on Saturday afternoon.

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Queen City Homestore

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